For HTM’s, project management is a shift from managing devices to managing people. To effectively accomplish this, it’s important to understand the roles of each individual and identify the most effective way to communicate with them. Successful project managers build rapport with their team, define expectations clearly, and respond in a timely manner.
Stakeholder management is the process of building and improving relationships with those who have an interest in your project. Once you identify all stakeholders, analyze their needs and expectations, and then engage with them by actively seeking out their opinions.
In the era of COVID-19, access to stakeholders and resources has changed dramatically, yet engagement is still critical. Some tips for keeping this engagement high include: utilizing video whenever possible; hosting virtual happy hours; and conducting outdoor meetings with social distancing in mind. These personal connections will help maintain a sense of “team” and keep the project on course.