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Quality and Sustainability

Quality you can document. Sustainability you can measure.

Hospital disposition isn't just logistics — it's chain of custody, ePHI protection, and audit-ready documentation. Every reLink process is built around documented quality controls.

ISO
9001
2015
ISO 9001:2015 Certified Since 2018

A Quality Management System built for healthcare disposition.

Every process — from request intake through approvals, pickups, and final disposition — operates within documented quality controls. Annual third-party audits verify our processes meet international standards.

Our four pillars

Built around customer-first principles.

Customer Service

Open communication and issue resolution build lasting satisfaction with our customers and partners.

Technology Advancement

Industry-leading technology monitors and facilitates every step of the disposition process.

Innovation

Continuous improvement makes our solutions more efficient, transparent, and reliable.

Quality Management

A documented QMS ensures consistent processes, measurable outcomes, and audit-ready records.

Sustainability

6 million pounds of medical waste, kept out of landfills.

Every year, reLink's processes keep more than 6 million pounds of medical equipment waste out of landfills through responsible reuse, redeployment, and recycling.

For our hospital partners, that's documented landfill avoidance reporting that supports ESG commitments. For the planet, it's measurable progress on healthcare's sustainability footprint.

ESG reporting we provide
  • Landfill avoidance volume by program and facility
  • Device-level disposition outcomes (reuse, recycle, redeploy)
  • Equipment redeployed to nonprofit and global health partners
  • R2-aligned recycling chain documentation
  • Annual sustainability summary for board and ESG reporting
Risk Mitigation

We break the chain of liability — so you don't carry it.

Every device that leaves a hospital still represents real risk: ePHI exposure, HIPAA fines, environmental violations, and theft. Decommissioning isn't done when the truck pulls away — it's done when the chain of custody is documented, the data is sanitized, and ownership has legally transferred.

Our reLink360 platform documents every step. Each device is photographed, cataloged, barcoded, and tracked from pickup through final disposition — giving your compliance team an audit-ready record at every stage.

Documentation we provide
  • Asset inventory with tag-to-serial correlation
  • Time-stamped chain-of-custody logs
  • Data sanitization verification per device
  • Certificate of destruction (where applicable)
  • Final disposition outcomes — sale, donation, recycling, redeployment
  • Environmental impact and landfill avoidance reporting
Credentials

Recognized by the organizations that matter.

Click any category below to see the certifications and credentials we maintain.

Company Credentials 4

ISO 9001:2015

Certified since 2018. Annual third-party audits.

Premier Inc.

Contracted supplier — Contract #COND-0210.

Veteran-Owned

Certified Veteran-Owned Small Business.

Inc. 5000

Two-time honoree among fastest-growing private companies.

Federal Awards 2

Veteran Owned Small Business

#356418

SAMS

UEI: NDNNS6WE6765

Equipment Handling 7

HIPPA

Safeguard for administrative, physical, and techinical security to protect hospitals.

DOD 5220.22-M

Compliant software-based sanitation methods used in data destruction programs.

Responsible Recycling

Guided strategies to properly recycle equipment.

Radiation Handling

Certified to properly handle and move radioactive material.

DOD NIST 800-88

Compliant practices for proper clearing and sanitization of data storage.

Landfill Avoidance

Standard for integrated quality, environmental, health, and safety management.

Steri-Cycle

Proper handling and disposal of hazardous medical waste and material.

Transportation 2

OSHA

Equipped with tools, equipment, and training in compliance with state mandates.

DOT

Nationally authorized for commercial trucking.